Frequently Asked Questions
We’ve answered the most common questions about shopping with Shubha Tant Ghar. If you still need assistance, our support team is always happy to help.
About Shubha Tant Ghar
Why Shubha Tant Ghar?
Shubha Tant Ghar is a trusted ethnic wear destination established in 2006. We specialize in authentic handloom sarees sourced directly from skilled weavers across India, bringing timeless craftsmanship from weavers to your wardrobe.
What products do you offer?
We offer Banarasi, Baluchari, Swarnachari, Bishnupuri Silk, Bengal Tant, Pure Cotton, Dhakai Jamdani, Kantha Stitch, Bangalore Silk, Kanjeevaram, Paithani, Mashru Silk, Designer Sarees, Salwar Pieces, Nighties, Bedsheets and more.
Are your sarees authentic?
Yes. Most of our collections are sourced directly from trusted weaving communities and artisans to ensure authenticity and premium quality.
Ordering & Payments
How do I place an order?
Browse our collections, add your favourite products to the cart, proceed to checkout, enter your delivery details and complete the payment securely..
Which payment methods do you accept?
UPI, Credit Cards, Debit Cards, Net Banking, Wallets and Cash on Delivery (where available).
Can I order without creating an account?
Yes. Guest checkout is available, although creating an account makes tracking orders easier.
Is online payment secure?
Absolutely. All payments are processed through secure and trusted payment gateways.
Shipping & Delivery
Do you deliver across India?
Yes. We deliver to most locations across India.
How long does delivery take?
Orders usually arrive within 2–8 business days depending on your location.
Do you offer free shipping?
Free shipping is available during promotional offers and on selected products.
How do I track my order?
Once shipped, you’ll receive a tracking link via email or SMS.
Returns & Refunds
Can I return a product?
Returns are accepted only for damaged, defective or incorrect products within 48 hours of delivery.
How do I request a return?
Email us with your order number, product photos and reason for return. Our support team will assist you.
How long does a refund take?
Approved refunds are processed within 5–7 business days.
Can I exchange a saree?
Yes, exchanges are available for damaged or incorrect products, subject to stock availability.
Products & Sarees
Why does the saree colour look slightly different?
Slight colour differences may occur due to photography lighting and screen settings.
Are weaving irregularities normal?
Yes. Minor irregularities are natural characteristics of authentic handwoven sarees.
Do sarees include a blouse piece?
Most sarees include an unstitched blouse piece unless otherwise mentioned in the product description.
How should I care for my saree?
We recommend dry cleaning silk and handloom sarees to preserve their beauty and longevity.
Customer Support
How can I contact Shubha Tant Ghar?
You can reach us by phone, email, WhatsApp or through our Contact Us page.
What are your business hours?
Monday to Saturday
10:00 AM – 8:00 PM
Where is your store located?
Our offline store is located in Burdwan, West Bengal and has been serving customers since 2006.
Still Have Questions?
If you couldn’t find the answer you’re looking for, our team is always ready to help.
